Frequently Asked Questions
Everything you need to know about bringing Stauber quality into your home.
What is the standard delivery timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece, as larger items require specialized freight handling.
Do you offer White Glove Delivery and assembly?
Yes, we offer premium White Glove Delivery for an additional fee. This service includes room-of-choice delivery, full assembly of your furniture, and the removal of all packaging materials.
What is your return policy for home furnishings?
We offer a 30-day return window for most items in their original condition. Please note that a 15% restocking fee may apply, and custom-made or made-to-order pieces are final sale.
Are your wood products sustainably sourced?
At Stauber Furnishings, we prioritize the planet. 90% of our wood collections are crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can test colors and textures in your own lighting before making a final decision.
Do you provide a warranty on your products?
We provide a limited 1-year warranty on all furniture against manufacturing defects in materials and workmanship. This does not cover normal wear and tear or accidental damage.